Sesamo FAQ
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Sesamo
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A message about activity recognition and/or motion sensors appears in the app. What does that mean?
Android settings
Can I change the start location or end location of a trip if it is not correct?
10/03/2020 18:14
Can I stop or pause the registration by the app?
Can I temporarily disable GPS?
Do I need a data plan for the app?
Does the app meet the privacy requirements?
Does the app use extra data?
General settings
How do I ensure that I have the latest version of the app on my phone?
How do I turn on the GPS on my Android phone?
How do I turn on the GPS on my iPhone?
How does the registration of my trips made work?
How long does it take to see a trip in the app?
How much battery does the app use extra?
HTC settings
Huawei settings
15/09/2020 16:10
I don't see my trip appearing. What can I do?
I no longer want to participate in the study. How can I unsubscribe?
30/04/2020 17:48
iOS settings
Is my phone suitable for the app?
18/08/2020 20:28
Is the battery of my phone drained faster when using the app?
LG settings
Motorola settings
Nokia settings
07/07/2020 20:38
OnePlus settings
Oppo settings
12/06/2020 14:26
Other apps do register my trips or see my location, but your app does not. How is that possible?
Samsung settings
29/06/2020 17:46
Sony settings
The app does not always have my means of transport. Will that improve over time?
The app does not record many of my trips. How is that possible?
The app occasionally does not register my trip. How is that possible?
The app occasionally does not register my trip. What should I do?
What is activity recognition?
Why does the app have to remain active in the background?
12/03/2020 13:51
Why does the app sometimes not recognize the correct means of transport used?
Why does the app sometimes not recognize the correct place or route?
Why should I have Wi-Fi and network locations on while measuring?
Xiaomi settings
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